Now that the Christmas period has come to an end, you’ll find that customers will start requesting quotes for work again. January is always a good month and that’s why it’s important to ensure you’re closing leads.
So how do you close leads every time? We’ve put together 5 tips for wowing your customer and showing them that you’re the best person for the job. Continue reading
If you’re a tradesman, you’ll be familiar with the idea of giving free quotes for your work. In some professions, this is completely normal, like painting and decorating. But for trades like heating and plumbing, it can be tempting to charge a call-out fee.
So what should you do? Should you charge a fee for diagnostics or advice? Our answer is no. And here are our reasons why. Continue reading
Trust plays a big role in a consumer’s buying decision in today’s world.
According to Trustpilot, 77% of consumers look at online reviews before buying a product or service. That implies that 77% of customers don’t trust a company until they have heard from previous clients and seen what their experience was like. Continue reading
We all know how important customer service is to clients. If you haven’t read our article on how to give great customer service, bookmark it to read later. But sometimes home improvement companies can run into problems with their customers too.
If you run into an issue with your customer, it can sometimes be difficult to know how to solve it. There are generally 5 reasons why you might face problems with your customers, and we’re going to show you how to overcome them. You’ll end up with smiles all round.
Take a moment to think about all the different places your work comes from. Perhaps it’s a mix of enquiries from Quotatis, word-of-mouth and advertising through social media. But what about repeat business from your customers? Continue reading
Social media is one of the most important marketing tools for your businesses. 1.65 billion people use Facebook regularly, and Twitter has 310 million active users. You can’t afford to not promote your business online.
One of the reasons lots of companies don’t use social media is because they don’t know where to start. Well don’t worry – we’ve put together the top 5 ways to use social media to help grow your business. Continue reading